BILLING + Shipping

BILLING

Paypal, debit and credit cards are the accepted forms of payment.

For orders shipping internationally, please note that customs fees may be incurred due to your home country’s policies. Customs fees are set and collected by the receiving country and are not within my control.  In accordance with federal law, all customs forms will have an accurate representation of package content and value.

SHIPPING

Payment must clear before orders are shipped. All ready-made orders ship next business day and custom orders are shipped within one week via USPS first class unless otherwise stated in the product listing. For orders within the US, most packages arrive within 3 business days of shipment. For international orders, please allow anywhere from 1-8 weeks for delivery. Please contact me if you require expedited shipping.

For orders shipping internationally, please contact me prior to purchase. Currently, only shipments to the US and Canada are set up at checkout, meaning you will not see your country of interest at checkout. I can easily set this up once you contact me. I can ship to most countries for $15.00.

Please ensure that recipient name and shipping address (including Apt/Suite #) are accurate.  I, as well as USPS, cannot be held responsible for packages if the wrong address is entered. If the item is returned-to-sender or marked undeliverable by USPS, a full refund for the item (but not shipping) will be issued when the item is received and the item will be resold.

Estimated delivery dates are not guaranteed dates and I cannot be responsible for service interruptions or failures caused by events beyond my control. This includes but is not limited to, problems with payment clearance, interruptions of transportation systems, or the services provided by the shipping carriers.

INSURANCE

Purchases valued over $100 will be shipped with insurance at no additional charge to the customer. Purchases valued over $500 require signature with delivery, so please use a delivery address where a signature can be obtained.

TRACKING

Tracking is included with every package. It is the responsibility of the customer to use a secure location for delivery. If you believe your package has been lost or stolen, please contact me as soon as possible.

PACKAGING

All jewelry pieces are shipped in a reusable gift box, ready for gifting. Please note: multiple item orders may be wrapped in a single box. Please contact me if you wish them to all be individually wrapped. Personal gift notes can be included at no additional charge. Receipts are not mailed with orders.